Privacy Policy
Data Collection
We collect personal information you provide when booking consultations, including owner details, pet information, and communication preferences. This information is stored securely and used solely for veterinary care purposes.
Medical Records
Pet health records, diagnostic results, and treatment protocols are maintained with strict confidentiality. Access is limited to authorised veterinary staff and the registered owner.
Communications
We use your email and phone number to send appointment reminders, health updates, and clinic announcements. You may opt out of non-essential communications at any time.
Data Security
All data is encrypted in transit and at rest. We use industry-standard security measures to protect your information from unauthorised access.
Data Retention
Medical records are retained for 7 years as required by veterinary regulations. Personal data is deleted upon request, subject to legal requirements.
Your Rights
You have the right to access, correct, or delete your personal data. Contact us at info@thecontinuumclinic.com for any privacy-related requests.
Last updated: January 2025